We are dedicated to providing our customers with the best home inspection service experience. Here is just some of the feedback we've received.
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"Inspection was a reasonable amount of time. Brian was very professional and answered any questions prior to me having to ask. Service was great would highly recommend. Price was also better than comp. "
Satisfied Client - ,
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" I called into your office and Lois Rusco was great. I did not feeled rushed when i spoke and asked her questions. Her responses were in layman terms yet she showed that she knew what she was talking about. Brian also took his time with the inspection [like it was his own house] and went out of his way to provide additional service that he was not obligated to do. Koodos to all for a job well done! Tom. "
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"Brian was great!! Thanks for making the experience easy and enjoyable for my clients. "
KW Realtor - Charlotte, NC
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" I thought Brian, our home inspector, was fantastic. He was very helpful and thorough. I feel good about my home purchase because I feel he did not leave any stone unturned. "
Satisfied Client - Charlotte, NC
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"Thank you so much for your service! I was not able to attend the inspection this morning at 9am, but at 10:35 I received a call from the inspector who was very nice and said the inspection was complete. He gave me a rundown of what he found. I was amazed to find a report in my e-mail within an hour or so!!!!! WOW! I was expecting at least a 24 hour turnaround. This transaction is being rushed as it is so this was a VERY pleasent surprise. Thank you!!! I look forward to using Housemasters "
Realtor - Charlotte, NC
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" I can't see anything the inspector could have done better. Very professional service and I'd absolutely recommend housemaster to anyone needing a home inspection. "
Satisfied Client - , NC
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"Butch handled this very tough inspection with professionalism and compassion. It was a pre-listing inspection for a widow on limited income and he really took alot of time with her to help her understand the problems and comfort her when she became upset. He did an excellenct job on the inspection and with his customer service skills! "
Realtor - Gastonia, NC
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"Brian -
Thank you for getting the reinspection done, and all info and invoice to the attorney in record time.
We appreciate your willingness to go up and beyond.
I hope you and your family have a joyous holiday. See you in the new year.
Best Regards,
Lisa Schoenberger, EBA, Broker
Carolina Buyers Agent
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Lisa Schoenberger, EBA, Broker - Charlotte, North Carolina
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"My dealings with HouseMaster from the initial call with Penny to Brian’s inspection were both professional and enjoyable. These two folks are a great reflection on your company and should be commended for their representation of your company"
Aldo Farneti - Charlotte, North Carolina
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"Butch did a great job with the inspection and the report itself was just remarkable. This is my fifth house purchase, and the report was the most professional and detailed I have ever gotten. It is easy to read and follow, and the marked pictures were so helpful to everyone. I am thoroughly impressed! Thank you so much"
Sayne Franke - ,
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"I do not think it could be any better! What a GREAT JOB!!!! YOU DO. keep up the good work and you will take over every home inspectors business around the world! Your business is what every home owner and seller need when thinking of buying or selling their home in the United States!!!! "
Trisa Carpenter - ,
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"Mr. Upton was not only professional and thorough, he took the time to explain pertinent information in an easy-to-understand manner so that I can request the repairs needed. I also appreciate that he would make a small repair himself instead of just writing it up for me or someone else to take care of. Mr. Upton and HouseMaster came highly recommended from a friend and I will continue to pass the word on! "
Belinda Goforth - ,
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"Thank you for the nice Thanksgiving wish and congratulations on your new granddaughter!!! I wish you a happy holiday season too. You have a great staff!!
I want to thank all of you for working with me on the last inspection. Everyone...you, Penney and Brian went out of their way to accommodate the changing inspection time. He did a great job and took the time to explain things.
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Ann Finke, Allen Tate Realtor - Belmont, North Carolina
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"Housemaster does not compare to any other inspection company. You have raised the bar when it comes to a quality inspection. I am impressed with your inspector’s communication skills they display when going through a report with my clients. You convey your findings in ways where people with no construction background can understand. And for that I thank you! With the threat of lawsuits in our society today, I know I am protected by giving out your name. Keep up the good work! "
Realtor - Gastonia, North Carolina
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"What a GREAT JOB YOU DO!!!!. Keep up the good work and you will take over every home inspectors business around the world! Your business is what every home owner and seller need when thinking of buying or selling their home in the United States!!!! "
T. C. - Shelby, North Carolina
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"We had an offer in on a house built in 1950 and our agent recommend Butch Upton at HouseMaster to complete the inspection. He arrived promptly and completed a very thorough inspection. After the inspection, he gave us a verbal overview of the inspection. Following the inspection, HouseMaster provided us with an online inspection report. We shared it with the seller and had those items repaired. It was well worth the money because of the money it saved us in home repairs."
M. A. - Charlotte, North Carolina
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"Thank you so much for your inspection. I had no idea that this home has so many problems. I feel your inspector did a very excellent job. It really shed a new light on buying older homes. "
M. S. - Gastonia, North Carolina
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"Dear Housemaster Home Inspections:
We are so delighted that our long time family friend, Janet Gause (formerly Price) who works at Carolina Commerce Bank, referred us to your company of awesome professionals! We could not have asked for a more thorough, detailed, well-documented, clearly explained home inspection report.
Brian Wetzel was super courteous, patient, thoughtful, and professional when providing a home inspection service for my mother, Claudia Morrow, in Cherryville. She bragged over and over again about his wonderful customer service skills, making sure she had no questions, and providing the best-detailed report we have ever seen!
Mom shared the information with me, which was a real learning experience for both of us. She has stated enthusiastically more than once that it was the best spent money she has ever invested.
Thank you a million times over for your expertise and quality service. We will definitely be referring your company to anyone we know who may need this service!
May God Bless each of you! Keep up the great work!
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L. M. - Cherryville, North Carolina
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"Your report was excellent and thorough.
Now I know what to expect from all future home inspections!"
A. C. - Gastonia, North Carolina
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"Brian and Housemaster is a team that I recommend to all my clients for home inspections. I can rely on their knowledge and expertise to guide and protect my buyers. I also encourage my sellers to use them to become aware of the true condition of their homes before putting them on the market. This allows them time to budget for repairs and shop around for contractors to do the repairs. The reports that they provide to my clients are orderly, easy to understand, and thorough. They make themselves available to my customers should they have any questions about their inspection. With all the inspection services that they provide, they are indeed a one stop shop for home inspections! Jeannine Beert, Realtor, ALLEN TATE REALTORS"
Jeannine Beert, Allen Tate Realtor - Gastonia, North Carolina
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"Dear Brian,
Thank you for doing a fantastic job! This has been a great year for me in real estate. My clients have been thrilled with the inspection reports and your attention to detail! I know when we go to close they are buying a home that will take care of them for a very long time! i look forward to a fantastic 2007 and thank you again for all your hard work!
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Cathy C Young, Allen Tate Realtor - Gastonia, North Carolina
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"Thank you very much for handling this on such short notice. My clients who drove from Maryland through the night last night will really appreciate being able to move in tomorrow. I’ll put your information in my address book for future inspections.
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M. B. - Realtor - Charlotte, North Carolina
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